Who needs a license to do business in the City of Durango?
The city of Durango requires that any entity doing business within the city limits obtain a Business License (includes sales tax license). This is for all businesses making retail sales and businesses that provide services only. A business with more than one establishment engaged in business in the City of Durango would also need to obtain a separate license for each location. Businesses who do not have staff work in city limits, or exclusively ship items via common carrier, need to apply for a Sales Tax Only License. Single-day vendors can apply for a Special Event License.
You are considered engaged in business if you:
- Own a business physically located in Durango city limits (storefront, office space, or home-based business)
- Enter Durango city limits or sell items or render a service
- Ship items to Durango city limits
- Bought a business, licenses are not transferable between owners
What other licenses might I need?
- • Lodger's Tax license - all hotels, motels, and vacation rentals
- • Cross Connection Control Technician - backflow prevention work
- • Pawnbroker/Second Hand Dealer License
- • Tree Trimmer License - pruning trees in city limits
- • Excavators License
- • Plumbing license
- • Rafters - rafting companies operating in city limits
- • Massage Therapist - required along with massage therapy license
- • Home Occupation Permit - home-based businesses, 970-375-4850
- • Solicitor's License - for private businesses going door to door
Please call the Clerk's office for further information on obtaining these licenses and the associated fees (970) 375-5010.
How do I amend a return?
Please e-mail
finance@durangogov.org letting us know you need to file an amended return. In the email please include:
1) Your Durango six-digit license/account number, and business name
2) Period you need to amend (i.e. Jan. 2017 form due Feb. 20th)
3) If you overpaid or underpaid your original form
4) Brief explanation as to why the form needs to be amended
Once we receive this email we will review your account and send you further instructions.
Can I print a copy of my return?
Yes. To print a copy right after it has been entered, scroll down to the bottom left side of the return results and click the blue "Print" button. To print past filings, view the filed return then scroll down to the blue "Print" button on the bottom right side of the screen.
I need to close my account. What do I do?
To close your account with the City of Durango, please complete and return
this form to the City directly at
finance@durangogov.org. When they receive your completed form they will handle your request.
Tax Filing Requirements?
- If you have questions regarding what your filing frequency is, what you are required to file, or information regarding deductions and tax remittance, please reach out to the jurisdiction directly at: finance@durangogov.org
- Taxes forms are required to be filed based on your set filing frequency, and this includes submission of zero returns. Online returns are available on the first of the month following the end of the tax period. They will be located in your Business Center.
- If you have received a system email notification for an outstanding tax return, and you have submitted this via mail, please disregard this notice. Due to mail processing, the posting of returns can be delayed.
Where are my tax forms? My Action Center is empty?
Your tax forms will be available on the 1st day of the month following the last day of the tax period. For example, for monthly filers, the March, 2022 tax forms will be available in your Action Center on April 1, 2022. If you do not see the forms you expected, simply contact GovOS support for assistance.
Can I manage multiple businesses with one login?
Yes - to do so, click Add an additional business to your account. Select whether the business is an existing business or whether you are applying for a new business. You will need your 6 digit Business License Number and GovOS Activation Code to connect to an existing business record.
Can a business have more than one user?
Yes, each business can have an unlimited number of users. Each user is required to provide the 6 digit Business License Number and GovOS Activation code to be authorized to connect to an existing business record.
I did not receive or misplaced the letter with my activation code. What do I do?
Contact GovOS support at
blt.str.support@govos.com or (888) 751-1911 for assistance. You will need to confirm account details to be verified for the account. To protect the security on business accounts, you will need written (e-mail) permission from a registered owner or officer of the business for us to provide you with a new activation code.
Can I file a Zero File tax return through GovOS? How?
Zero filings are required to file for a period even when taxes are not collected. To file a zero-file tax form, select your tax form from your Action Center. Then, complete the required information on the remittance, including Gross Sales and any deductions. You will be prompted to confirm your desire to complete the return as a Zero File return.
What payment types are accepted by the City through GovOS?
The City accepts ACH Debit, or e-check as well as the following major credit cards: Mastercard, Visa, and Discovery.
How do I change the User on a Business?
All users need to register, just as you did, by going to the home page for that jurisdiction (i.e.
https://durango.munirevs.com/ ). They will click on the "Go" button under "New Users". They will also need the 6 digit account number and Activation Code for the business.
I forgot my password. What do I do?
From the Log In page, click the "Forgot your password" link and follow the instructions that will be e-mailed to the User's registered e-mail address.
Do I have to login to GovOS to see my alerts and reminders?
No. All alerts are e-mailed to your authenticated e-mail address. When you login to the system, you will also see any open alerts that need to be addressed in your Action Center.
Can I apply for a new business license with the City through GovOS?
Yes. To apply for a new business license, simply click "Add an additional business to your account" under Manage your Business. Select New Business and proceed through the prompts to register your new business with the City. For certain business types, additional miscellaneous license forms may be required, which the City staff will assign to your business after you have completed your initial application. You will receive alerts for these additional items as they become available in the system.
Can I renew or manage an existing license with the City through GovOS?
Yes. License renewals will be initiated based upon the expiration date of each license. You will be notified of available actions when a renewal license requirement is upcoming.
For Assistance, Contact
GovOS Support
(888) 751-1911
When contacting support, be sure to include the jurisdiction (Durango) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!
